Overview
The purpose of this workflow is to capture leads from a Webhook and use these to create and update your contacts in HubSpot.
This workflow is fired every time your Webhook is triggered:
Prerequisites
To implement this workflow, you will need the following:
- API credentials for your **chosen integrated service **and HubSpot
Getting Live
Click Use Template button to deploy the template in your chosen Workspace. Then take the following steps to configure the workflow and start submitting leads for processing: The workflow will then start the process of pulling the leads into HubSpot.
End Result
Key workflow steps
The following diagram gives a simplified breakdown of the key steps in the workflow:
Standardize
This Object Helpers step transforms the Webhook data into a standard object with fields in the following format:
First Name --> first_name
Last Name --> last_name
Lead Source --> lead_source
etc.
Note that the actual value for Lead Source ('PAID_SOCIAL' etc.) is mapped according to the data mapping section above.
For each lead we will then have a simple object which can be easily accessed by later HubSpot steps using jsonpaths such as $.steps.object-helpers-1.result.first_name:
Validate Email
The lead’s email address is validated for the appropriate user@domain.com format.
Create / Update contacts
A search is made for an existing contact in HubSpot using the lead’s email address as the unique identifier.
If a HubSpot contact exists, update the contact record..
If a HubSpot contact does not exist, create a new contact record.
Updating UTMs
For simplicity this template adds the UTM information into the HubSpot 'message' field for each contact (rather than using HubSpot custom fields).
utm_campaign, utm_medium and utm_source are all picked up from the standardized object:
