Frequently Asked Questions

FAQs

  • Can connectors built with Connector builder be used with the APIs? - Yes, you can retrieve their Service and Service Environment IDs

  • Can I use core/trigger/helper connectors? - These are not yet available via API.

  • What is a billable call? - Every time the Call Connector endpoint is used.

  • Can I get a view on the number of billable calls we are making? - Not yet - your CSM will assist you in providing regular reports

  • Can I see what scopes are needed for each operation? - No, Tray does not provide that information. You will need to investigate with 3rd parties

  • Is there a concurrency limit?
    • Yes, it is set to the default. Please contact support if you wish to increase concurrency.

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