Logs & Debugging

Disabling Log Storage

This feature allows customers to change the standard log retention time and disable sharing log data.

Overview

Also known as Ghost logging, this feature allows customers to change the standard log retention time and disable sharing log data. It is essentially a combination of "1 day data retention" and disabling the ability to send logs.

Whenever a workflow is triggered it will generate logs for that particular run. Depending on your account, your logs will have a retention period of either 7 or 30 days. Tray stores this data to allow workflow steps to use previous step outputs and for replaying or re-running workflow executions as and when needed.

The data retention period can be reduced to 1 day via an organization-wide setting. Note that the actual amount of time the logs are held is completely up to you.

This will stop logs from being written to the server, meaning they will not be visible in the workflow builder. However, they will still be stored in Tray for as long as the data retention setting for the organization — i.e. 1 day in this case.

Using this feature allows you to minimize the data stored on Tray.

Reducing the retention of workflow logs or disabling it entirely can make troubleshooting workflows difficult. You can still take advantage of:

• Error reporting — forward error reports to a separate workflow so they can be surfaced elsewhere (e.g. Slack, internal support ticket).
• Log streaming — available regardless of your log retention period. This allows you to stream your workflow execution data to your own systems or SIEM so you can set your own retention period.