Agent builder

Testing Your Agent

If you're interested in using this feature, please reach out to your Customer Success Manager or Account Executive.

The built-in test environment lets you interact with your agent safely before deployment.

Using the test chat

  1. Click the "Testing" tab
  2. Type messages as if you were a real user
  3. Watch how your agent responds
  4. Check if tools are being used correctly

Example test scenarios

  • Basic conversation - e.g. "Hello, what can you help with?"
  • Knowledge questions - ask about content from your data sources
  • Tool activation - request actions your tools can perform
  • Edge cases - unclear requests, requests outside scope
  • Error handling - what happens when tools fail? Test agent responses show:
  • The actual reply your users will see
  • Whether knowledge base was searched
  • Which tools were considered or used
  • Processing time and token usage Use logs to get additional insights into agent responses.

Test limitations

  • No persistent history, each test session is independent
  • Test conversations aren't saved

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