Agent builder
Testing Your Agent
If you're interested in using this feature, please reach out to your Customer Success Manager or Account Executive.
The built-in test environment lets you interact with your agent safely before deployment.
Using the test chat
- Click the "Testing" tab
- Type messages as if you were a real user
- Watch how your agent responds
- Check if tools are being used correctly
Example test scenarios
- Basic conversation - e.g. "Hello, what can you help with?"
- Knowledge questions - ask about content from your data sources
- Tool activation - request actions your tools can perform
- Edge cases - unclear requests, requests outside scope
- Error handling - what happens when tools fail? Test agent responses show:
- The actual reply your users will see
- Whether knowledge base was searched
- Which tools were considered or used
- Processing time and token usage Use logs to get additional insights into agent responses.
Test limitations
- No persistent history, each test session is independent
- Test conversations aren't saved